contador web Saltar al contenido

Instagram: what to do with the profile of a deceased person | Social networks

Instagram allows the accounts of deceased users to be deleted or made into a memorial. Anyone who comes across the profile of someone who has died can report it to the social network to make the account a memorial. Only direct relatives are able to request deletion of the account. Therefore, the processes are different in each case, which can be done either through the computer or the cell phone. See below how to perform both procedures.

How to save photos sent by Direct on Instagram

1 of 7
Instagram allows you to turn a deceased user's account into a memorial or delete it Photo: Divulgao / Instagram

Instagram allows you to turn a deceased user's account into a memorial or delete it Photo: Divulgao / Instagram

How to inform Instagram about a deceased user

Step 1. Open Instagram normally and click on the circle with your photo to access your profile. Then, click on the icon represented by three vertical points to access the Options;

2 of 7
Access Instagram Options Photo: Reproduo / Taysa Coelho

Access Instagram Options Photo: Reproduo / Taysa Coelho

Step 2. Scroll the options screen to "Privacy Policy. Tap on this data to access it. Then, scroll down to the screen that appears up to topic 8" How to inform us about a deceased user ". Click, then, about "Contact us";

3 of 7
Access the Instagram Privacy Policy Photo: Reproduo / Tays Coelho

Access the Instagram Privacy Policy Photo: Reproduo / Tays Coelho

From the next steps, the process for requesting a memorial or removing the account is different, as we will show below.

Unlike what happens on Facebook, where the profile transformed into a kind of posthumous tribute, on Instagram, an account transformed into a memorial does not differ in any way from the others. However, the social network does not allow access by any other person, nor that the profile undergoes any type of change. That is, the likes, followers, markings, publications and comments are kept unchanged. The user will also no longer be displayed in public spaces, such as, for example, the Explore section. If you want to proceed and turn a deceased user's account into a memorial, follow the steps below:

Step 3. On the screen that opens, scroll down to the topic "Turning the account into a memorial". Click on the "Contact us" link highlighted in the text of this topic. Then fill in the fields with the requested data. Enter your full name and your email address. Then the deceased person's full name and username. Username is the term that follows after @ or that appears after / at www.instagram.com/xxxx ;

4 of 7
Enter the data requested by Instagram Photo: Reproduo / Taysa Coelho

Enter the data requested by Instagram Photo: Reproduo / Taysa Coelho

Step 4. In order for Instagram to proceed with the process, it is necessary that something that proves death be attached to the form. It can be an attached document or a link to some news or obiturium published in any vehicle. Then, inform the date of death (if you do not know the exact day, it may be approximate) and write additional information, if you have it. When the process is complete, click Submit.

5 of 7
Click on "Send" Photo: Reproduo / Taysa Coelho

Click on "Send" Photo: Reproduo / Taysa Coelho

Only relatives of the deceased person can request removal from the account. Therefore, the social network requests documents that prove the relationship, such as the deceased user's birth certificate or death certificate or proof of authority, according to local law, that the legal representative of that person or your esplio. If you want to proceed, follow the steps below:

Step 3. On the screen that opens, scroll down to the topic "Account removal". Click on the link "Fill out this form" highlighted at the end of the text of this topic. Then enter your full name and a valid email address. Then fill in the full name and the user name. Then the deceased person's full name and username. Username is the term that follows after @ or that appears after / at www.instagram.com/xxxx. Then, enter the link to the deceased person's Instagram account, that is, the full address for the profile (www.instagram.com/xxxx). ;

6 of 7
Enter the data requested by Instagram Photo: Reproduo / Taysa Coelho

Enter the data requested by Instagram Photo: Reproduo / Taysa Coelho

Step 4. Then, indicate the date of death and, in the field below, click on Choose file to attach the document that proves your relationship with the deceased loved one. If you have additional information, write it in the corresponding box and complete the process by clicking Submit.

7 of 7
Click on "Submit" to complete the process Photo: Reproduo / Taysa Coelho

Click on "Submit" to complete the process Photo: Reproduo / Taysa Coelho

According to the Instagram Privacy Policy, all communication with the applicant will be done through the informed email. The social network does not inform the deadline for deleting or turning an account into a memorial.