Saving conversations in WhatsApp Business is very useful. The feature can be used to store customer messages on the computer and free up space on the cell phone, for example. In addition, the .txt file generated by the app can be viewed on any device, eliminating messenger installation.
The following tutorial teaches you how to send a complete WhatsApp Business conversation attached to your email. Learn the trick and keep the history with your customers even after clearing Android's memory.
Tutorial shows how to save WhatsApp Business conversations Photo: Marvin Costa / TechTudo
WhatsApp Business: discover what changes with the arrival of the business app
Step 1. Open the conversation you want to save on WhatsApp Business. Touch the three-dot main menu and select "More".
Main chat menu in WhatsApp Business Photo: Reproduo / Raquel Freire
Step 2. Tap on "Send by email". Enter the recipient – who can even be you – and change the body of the email if you wish.
Editing the email with attached WhatsApp Business conversation Photo: Reproduo / Raquel Freire
Step 3. When everything is ready, just send the email. The file can be opened in several text editing programs, such as Google Docs.
.Txt file with WhatsApp Business conversation history Photo: Reproduo / Raquel Freire
How to talk to someone on WhatsApp without adding to contacts? Find out in the TechTudo forum.
Smarter WhatsApp: learn how to use automatic responses