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Apple stores (worldwide) have no technical support system [atualizado]

that's right what you read. Regardless of where you live (Brazil, United States, Canada, Europe or some other place that has an Apple Retail Store), if you happen to have scheduled a time on Genius Bar for today, most likely not being able to be served.

According to information obtained by the MacMagazine, all Ma stores are without a system, which makes any type of technical service impossible. The drop, however, does not affect the sales system that continues to function normally.

(tip from Talita)

Update · 05/02/2015 s 15:33

According to the reader Henry Cunha warned us, the system has returned but is still slow / unstable. Gradually, everything should improve.