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End of state of emergency raises number of minutes of phone calls and mobile data

According to the shared data, the end of the state of emergency has increased the number of telephone calls, use of mobile data and orders, while data traffic on fixed networks has decreased. The decline in data traffic was due to a 5% drop in fixed traffic, as mobile data traffic increased by 3%. In the case of voice traffic, both fixed voice traffic and mobile voice traffic increased by 6%.

Anacom states that, despite the decrease seen in the week under analysis, "data traffic is still 47% above that seen in the pre-COVID period19, with fixed data representing 96% of total data traffic". Voice traffic was 23% higher than that recorded in the week before the pandemic declaration, while mobile voice has a weight of 88% in total traffic.

The number of accesses at a fixed location has grown, increasing 0.6% compared to the pre-COVID period19, while the number of mobile accesses decreased between 0.3% and 2.8 %%, depending on the type of access.

Each user spoke at least 20 minutes on the fixed network and 66 minutes on the mobile network, spending 36 GB of fixed data and 0.8 GB of mobile data, according to the regulator's report.

Internet users do less internet speed tests

The speed check on the Internet connection with the NET.mede tool also dropped in the week of May 4th to 10th, but remained well above that seen before the COVID-19 pandemic.

In the case of residential fixed accesses, 4,120 tests were carried out this week, slightly below the 4,216 recorded in the previous week, but still more than double the tests that were done before the pandemic, when around 2,000 tests were carried out per day. In mobile accesses, the average daily number of tests (about 1,200) almost tripled compared to the period before the pandemic – in the week of May 4 to 10, it slowed slightly to 1,076 tests per day, according to the communications market regulator.

The change also took place when using the tool. The performance of tests (fixed and mobile accesses) stopped having a peak at the end of the day (between 6 pm and 10 pm) and started to register a more homogeneous distribution throughout the day, which can be explained by the teleworking and online teaching. In the case of fixed accesses, there are slight peaks at 3 pm and 5 pm; and on mobile accesses at 12pm, 4pm and 10pm.

Comparing the week under analysis with the period before the pandemic, Lisbon and Porto were the municipalities with the largest increase in the average daily number of tests in absolute terms (another 1,523 in Lisbon and another 634 in Porto), followed by Oeiras (another 102). In the tests carried out through mobile accesses, these are also the municipalities with the most speed tests: Lisbon leads, followed by Oeiras and in third place Porto.

The report prepared by Anacom also covers postal parcels, which grew for the third consecutive week. According to the shared data, parcel traffic grew by 20% compared to the previous week and reached the highest value in the period analyzed, 28% above that recorded in the week before the exceptional and temporary measures associated with COVID-19 entered into force.

Editor's Note: The news has been updated with more information and graphics.