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Allelo: how to unlock card, check balance and see acceptance in the app | Stay at home

Meu Alelo is an application that seeks to make life easier for users of the brand's food and meal cards. Available for Android and iPhone (iOS), the app allows you to check balances, check statements, find stores that accept the flag and get in touch with agents to resolve doubts. Since April 20, the City of Rio de Janeiro started to distribute Alelo cards from the government as Carto Basic Basket to families of students enrolled in schools in the municipality.

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With a balance of R $ 100, the benefit will be delivered to more than 140 thousand families registered in the Bolsa Famlia and Carto Famlia Carioca programs and serves as a measure to mitigate the impacts of the crisis caused by the new coronavirus. The benefit will be transferred through Alelo Alimentação cards and it will be possible to unlock it and check balances through the application. Check, in the list below, the main functions of the Meu Alelo app and how to use it.

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Allelo: how to unlock card, check balance and see acceptance in the app Photo: Clara Fabro / TechTudo

Allelo: how to unlock card, check balance and see acceptance in the app Photo: Clara Fabro / TechTudo

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User must download the My Alelo application and register Photo: Reproduo / Clara Fabro

User must download the My Alelo application and register Photo: Reproduo / Clara Fabro

To register for the Meu Alelo app, download the app from the Google Play Store or the App Store. When you are finished, open the app, tap on "Register at Meu Alelo" and fill in the required fields with your data. Create a password to access the app later, accept the terms and conditions of use and tap on "Done".

2. How to unlock the Alelo card

As soon as an Alelo card is available, a warning will appear on the app's home page with the words "Unlock your card". Tap on the card unlock warning, fill in the information such as your card number, expiration date and security code and tap "Confirm". There, your card is unlocked and now you can check balances and establishments that accept your allele.

3. Alelo balance inquiry by the app

The balance of your allele is available right on the app's home page, in the drawing that represents the card referring to your benefit, which can be the meal, food, multi-benefit, auto allele, among others. Below, it is also possible to check the date and time of the consultation of the banks and have access to the extract of the purchases made with the card previously.

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Alelo Alimentao: where do you accept the voucher? Photo: Reproduction / Clara Fabro

Alelo Alimentao: where do you accept the voucher? Photo: Reproduction / Clara Fabro

It is also possible to check establishments that accept Alelo cards, such as supermarkets, restaurants, gas stations and registered bookstores. On the home page, tap on "Where to Accept" to access the establishments. Using localized search, you can consult the partner locations closest to you, in addition to having access to routes through Waze or Google Maps.

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iFood and Rappi accept payment with Alelo Photo: Reproduo / Clara Fabro

iFood and Rappi accept payment with Alelo Photo: Reproduo / Clara Fabro

Delivery apps like iFood and Rappi also accept Alelo cards for payment made on the platform itself. Just register the cards in the "Payments" or "Payment Method" tab in your profile. In iFood, you can check the restaurants that accept Alelo Refeio through the restaurant page in the app. In Rappi, it is possible to consult establishments that accept Alelo with filters that are available for restaurants.

Search for the establishment of your preference, tap on the arrow next to the name of the restaurant and scroll down until you find the "Payments by iFood" and "Payments on delivery" tabs. In them, it is possible to check the payment methods accepted by the restaurant. It is also possible to consult the establishments by applying filters under "Payments".

In Rappi, tap on the "Restaurants" category. Right next to the magnifying glass, the "Filter" tab is located. Tap on it, slide the screen to "Payment" and select "Allele". Touch "Apply" to access restaurants that accept the banner for payments on the platform.

In the lower menu of the app, you can access the "Clube Alelo", the company's benefits plan that offers discounts and offers every week in areas such as health, food and entertainment, in addition to other services. Clube Alelo has more than 5,000 partner establishments, offers more than 200 exclusive offers per week and even offers promotions of up to 80% discount on registered products and services.

Via prefecture.rio and Alelo

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