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Data request on WhatsApp: find out how the tool will work | Social networks

WhatsApp prepares the launch of a tool for the user to download all information about him saved by the messenger. The feature is similar to that used by Facebook and Google, companies that famously aggregate a large amount of data about users. When it starts operating, the option should make it clearer which details about the Internet user are stored by the service.

The movement is similar to that of Instagram, which is also rushing to adapt to the new data protection law in the European Union. The measure takes effect on May 25. The feature, which is expected to arrive in the coming weeks, was discovered through the chat app's debt center. Find out, in the following lines, how it will work.

Data extraction tool Photo: Divulgao / WhatsAppData extraction tool Photo: Divulgao / WhatsApp

Data extraction tool Photo: Divulgao / WhatsApp

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Why did WhatsApp decide to change?

The messenger runs with changes that make it suitable for the GDPR acronym for General Data Protection Regulation, or "General Data Protection Regulation". in Brazil alone, the service has more than 120 million users.

The new tool, called "Request Account Info" ("Request account information", in free translation), comes to give more transparency about how personal data is used online, one of the requirements of GDPR. Find out more about the resource details below.

WhatsApp has more than 120 million users in Brazil, according to data released in 2017 Photo: Anna Kellen Bull / TechTudoWhatsApp has more than 120 million users in Brazil, according to data released in 2017 Photo: Anna Kellen Bull / TechTudo

WhatsApp has more than 120 million users in Brazil, according to data released in 2017 Photo: Anna Kellen Bull / TechTudo

Who can order the file with the data?

All users. WhatsApp will release the function for all countries and systems where the messenger is available. The feature will be launched in a next version of the app, scheduled for the next few weeks.

What data is delivered by WhatsApp?

The function allows you to request and export a report of the information and settings of the account on WhatsApp. The company cited as examples the profile photo and names of the groups. The report does not include messages, the content of which must be recovered through backup with Google Drive or by exporting the chat via email.

Where can I order the data file?

To see the tool, the user must access the general settings of WhatsApp and enter the "Account" menu, which contains the option "Request account information". Then, just tap "Request report". The screen will be updated, showing the message "request sent".

WhatsApp FAQ page about new data request tool Photo: Reproduo / WhatsAppWhatsApp FAQ page about new data request tool Photo: Reproduo / WhatsApp

WhatsApp FAQ page about new data request tool Photo: Reproduo / WhatsApp

How long does it take for the file to be ready?

The report takes approximately three days to complete. While the request is pending, actions like deleting the account, changing the phone number, changing devices or making a new registration will cancel the order. If the request is canceled, the user can request the report again. However, WhatsApp does not allow the user to cancel the information report.

How to download the report?

When the report is ready, the application will display a notification on the phone saying something like "Your account information report is ready for download". The resource screen tells you how long the user should download the report before it is deleted from WhatsApp servers, which was indicated in the FAQ as "approximately a few weeks".

After this period, the user must enter the settings, access the "Account" menu, tap "Request account information" and then tap "Download report". The file will be downloaded to the mobile phone in ZIP format, in which an HTML file will be included for easy viewing and a JSON file for transfer to other apps.

After the file is downloaded, the user will have to tap on "Export report" and then select one of the external applications that appear in the sharing tray, such as Gmail or Chrome, for example.

do I need to pay to receive the file?

No fee charged to receive the file. After downloading the report, the user can permanently delete it from the smarphone, without changing any account information.

With information: Whatsapp and Indian Express

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