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Emergency aid: how to register and request a benefit on the Caixa website | Productivity

Emergency assistance can now be requested by informal workers, MEIs, self-employed and unemployed on the Caixa website. Due to the pandemic of the new coronavirus, which forced many people to stay at home, the Federal Government released the financial benefit as a way to help these professionals during the crisis. Also known as a "coronavoucher", emergency aid will be paid for three months for up to two people in the family. The monthly amount of R $ 600 for each beneficiary. In the case of families where the woman is solely responsible for the expenses, the monthly payment will be R $ 1,200.

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Those who already have the unique Registration will automatically receive the benefit, eliminating the need for a new registration. The same goes for those entitled to Bolsa Famlia. In this case, the amount offered by the program will be temporarily suspended. The emergency aid is expected to start to be paid next Thursday (9) and the people who have already registered should be the first to receive it. The money will be deposited directly in the bank account and can be withdrawn in lotteries or branches of Caixa, Banco do Brasil, Banco da Amaznia and Banco do Nordeste.

In addition to the app, it is possible to register to receive emergency assistance via the PC Photo: Rubens Achilles / TechTudoIn addition to the app, it is possible to register to receive emergency assistance via the PC Photo: Rubens Achilles / TechTudo

In addition to the app, it is possible to register to receive emergency assistance via the PC Photo: Rubens Achilles / TechTudo

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It is worth mentioning that, in addition to fulfilling the preceding requirements, the person cannot have formal employment or receive social security or assistance benefits, unemployment insurance or any other program with the exception of Bolsa Familia. In addition, the monthly family income per person cannot exceed half a minimum salary (R $ 522.50) and the total value of the monthly family income, including all persons, up to three minimum wages (R $ 3,135.00). Finally, the beneficiary may not have received taxable income above R $ 28,559.70 in 2018.

Next, see how to register and request emergency assistance via the computer on the Caixa website. The tutorial was done in Google Chrome, but the site can also be accessed in other browsers such as Firefox, Microsoft Edge or Safari. The registration to receive the benefit can also be done through the Caixa – Emergency Aid application.

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Step 1. Access the emergency assistance website (auxilio.caixa.gov.br/#/inicio) and click on "Make your request";

Find out how to register to receive emergency assistance by PC Photo: Reproduo / CaixaFind out how to register to receive emergency assistance by PC Photo: Reproduo / Caixa

Find out how to register to receive emergency assistance by PC Photo: Reproduo / Caixa

Step 2. Read the conditions carefully and make sure you fit all of them. Then, check the checkboxes at the bottom of the screen and then click on "I have the requirements, I want to continue";

Read the conditions carefully and agree to the terms Photo: Reproduction / BoxRead the conditions carefully and agree to the terms Photo: Reproduction / Box

Read the conditions carefully and agree to the terms Photo: Reproduction / Box

Step 3. Fill in the fields with your information, including name, CPF, date of birth, mother's name. Then, check the box with Captcha and click "Continue";

Fill in your details Foto: Reproduo / CaixaFill in your details Foto: Reproduo / Caixa

Fill in your details Foto: Reproduo / Caixa

Step 4. Now, to receive a verification code and access the platform, fill in your cell phone number and inform your operator. Then, click "Continue". On the next screen, fill in the code and proceed to the next page;

Enter your cell phone number and operator Photo: Reproduction / BoxEnter your cell phone number and operator Photo: Reproduction / Box

Enter your cell phone number and operator Photo: Reproduction / Box

Step 5. On this page, enter your monthly income and the activity you carry out, in addition to the state and city where you reside. Then, click "Continue";

Enter your income and activity Photo: Reproduo / CaixaEnter your income and activity Photo: Reproduo / Caixa

Enter your income and activity Photo: Reproduo / Caixa

Step 6. Then, inform how many people live in your household and confirm your details. If you are a woman and responsible for supporting the house, check the option at the bottom of the screen. Then click on "Add family member" to include the details of the people who live with you;

Enter your family composition Photo: Reproduction / BoxEnter your family composition Photo: Reproduction / Box

Enter your family composition Photo: Reproduction / Box

Step 7. Enter the relationship of the member to be added, the CPF and the date of birth. If you need to register someone else, just select "Add family member" again. When finished, click "Continue";

Add data for your family members Photo: Reproduction / BoxAdd data for your family members Photo: Reproduction / Box

Add data for your family members Photo: Reproduction / Box

Step 8. Choose whether to receive the benefit in a current account or existing savings by clicking on "Receive into existing account". If you do not have it, select the option "Open an account and receive";

Choose whether to receive in an existing account or if you have to open a digital account Photo: Reproduo / CaixaChoose whether to receive in an existing account or if you have to open a digital account Photo: Reproduo / Caixa

Choose whether to receive an existing account or open a digital account Photo: Reproduo / Caixa

Step 9. If you already have an account, inform the corresponding bank, the type of account, the branch, the number and the digit of the chosen account. Then click on "Continue";

Enter your bank details Foto: Reproduo / CaixaEnter your bank details Foto: Reproduo / Caixa

Enter your bank details Foto: Reproduo / Caixa

Step 10. Check if all the data filled in on the website are correct and then click on "Complete your request".

Confirm all your data Foto: Reproduo / CaixaConfirm all your data Foto: Reproduo / Caixa

Confirm all your data Foto: Reproduo / Caixa

How to track the emergency aid application

Step 1. To follow the request for emergency assistance and see the progress of your request, go back to the homepage of the website. Then, select the option "Track your request";

Return home page Photo: Reproduction / BoxReturn home page Photo: Reproduction / Box

Return home page Photo: Reproduction / Box

Step 2. Enter your CPF and check the Captcha box. Then, click "Continue";

Enter the data Photo: Reproduction / BoxEnter the data Photo: Reproduction / Box

Enter the data Photo: Reproduction / Box

Step 3. The system sends one more code by SMS to the registered cell number. Inform it in the corresponding field and click "Continue";

Register the code on the Caixa website Foto: Reproduo / CaixaRegister the code on the Caixa website Foto: Reproduo / Caixa

Register the code on the Caixa website Foto: Reproduo / Caixa

Step 4. On the next screen, the system will show the status of your registration.

The site will show the status of your request Photo: Reproduction / BoxThe site will show the status of your request Photo: Reproduction / Box

The site will show the status of your request Photo: Reproduction / Box