IFood allows you to cancel food orders already placed. However, unlike other service apps, the opt-out option is not displayed right on the main screens. The procedure is also not done entirely within the application; It is necessary to call the restaurant to finish the delivery suspension.
If you have regretted an order on iFood and don't know how to cancel the delivery, follow the guidelines in this tutorial prepared by TechTudo. The steps were taken from a Moto G5S Plus smartphone running Android 7.1.1, but can be played on other Android devices and on the iPhone (iOS).
Learn how to cancel orders on iFood through the app Photo: Ana Marques / TechTudo
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Step 1. Open iFood and choose your dish. If this is your first time using the app, create a registration first within the app itself. At the time of finalizing the order, press the button "Choose payment method" and select the way you will pay.
Ordering food through the iFood app Photo: Reproduo / Raquel Freire
Step 2. By touching the "Place order" button, you will confirm the delivery with the restaurant. The application will immediately show an order tracking screen. While the 'check' sign is "Done", it means that the restaurant is evaluating payment and delivery data.
Food order made at iFood but not confirmed by the restaurant Foto: Reproduo / Raquel Freire
Step 3. The order is only confirmed when the app displays this topic with the 'check' marked. Both in this step and in the previous one, with the status "Accomplished", it is possible to cancel the order. To do this, first tap the "Order details" link and then press the "Call the restaurant" button.
Link with details of the order placed on the iFood app Photo: Reproduo / Raquel Freire
Step 4. Check the "Cancel order" option and press the "Call the restaurant" button. The call application on your cell phone will open with the phone of the establishment, you only need to make the call normally. The restaurant will know who the user is calling from and what contact is being made to cancel the order.
Call to cancel the order made by the iFood app Photo: Reproduo / Raquel Freire
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