Gmail displays messages grouped by default on the web and mobile, but the feature can be changed by the user in the settings. The service has been able to ungroup emails in the desktop version for years, but only recently released the function in the smartphone app. With the feature disabled, messages from the same conversation are broken into the inbox.
Separation of emails in the Gmail app is available for Android only for now. But, according to Google, the novelty will also arrive soon on the iPhone (iOS). Check below the procedure reproduced on a Galaxy S8 with Android 8 Oreo.
See how to turn off the email grouping system in Gmail Photo: Paulo Alves / TechTudo
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Step 1. Open the Gmail side menu and access the settings.
Access Gmail settings on your phone Photo: Reproduo / Paulo Alves
Step 2. Access Gmail's general settings. Find the Conversation View option and uncheck the checkbox next to it. From then on, emails will no longer be grouped in the inbox. The change will be applied to all emails used in the application.
According to Google, the process will be performed automatically if the user has already disabled grouping through the web version of the service.
Disable message grouping in Gmail Photo: Reproduo / Paulo Alves
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