In May, we announced that iPlace lost the title Apple Authorized Service Center; that is, it would no longer offer technical assistance for Ma's products.
Fortunately, this status it only lasted two months and now iPlace has resumed its service activities according to the company, restructuring the way they are offered to consumers.
We are committed to the quality of the services provided and to the satisfaction of our customers. For this reason, we renewed our assistance model, starting to serve at expanded times, which increases the possibilities of scheduling and reduces the time required to meet consumer demands, and with facilities that the Apple user can only find on the iPlace network.
Matheus Mundstock, director of iPlace.
With this redesign, customers will now be able to schedule opening hours from Sunday to Sunday, in full time. This scheduling can be done in physical stores or through this website.
For the time being, the stores covered by this service are only the units of Iguatemi Shopping Porto Alegre and Iguatemi Shopping Campinas. The promise that, by the end of this year, another 13 stores are already providing this service in different regions of the country.
In addition to this novelty, the assistance will have individualized service, sale of exclusive accessories and, soon, exchange damaged screens of iPhones and product repairs outside the warranty period.
IPlace today is the largest official partner of Apple in Brazil, with 112 stores in 22 states by the end of this year, the company will further increase its presence in the country, reaching 26 states.