The communication was made last week, simultaneously by the three telecom operators, Altice (MEO), NOS and Vodafone, guaranteeing more data for all customers to access the paid channels. The concertation movement is not usual in a sector as competitive as that of communications, but it shows a common purpose at a time when the Covid-19 pandemic affects the whole society.
The offer is available as of today and the 10 GB of data is valid for mobile services, covering private and business customers for 30 days after subscription. Operators' customers must access their customer areas, in the apps, to subscribe to this service right away.
"This measure seeks to facilitate compliance by citizens with COVID-19 infection prevention and control measures, responding to increased communication needs as they are at home in teleworking, prevention or assistance to family members", says the statement from the operators.
MEO, NOS and Vodafone created specific customer information pages for this subscription, indicating the initiative.
The provision of mobile data is a way to allow users to use the internet access outside the workplace, as many workers are now telecommuting, seeking to avoid contagion in situations of voluntary quarantine.
Private or business customers of the three operators can now subscribe to the data offer through their customer app or the operators' websites, and have until March 31 to do so. The offer of 10GB of data will be valid for a period of 30 days from the date of subscription.
Free sport channels
The agreement for free services also extends to TV channels. Following the suspension of most sporting events, the operators had also decided, together with Sport TV, BTV and Eleven Sports, not to charge the monthly fee to new and current customers for the respective channels.
"This measure is maintained during the exceptional period of suspension of most sports competitions on the respective channels," the statement said.
Operators were already preparing to broadcast BTV on an open signal this weekend and Sport TV intends to broadcast the matches of the 25th and 26th days of the 1st Portuguese Football League on SportTV's open channel, but the games were however suspended indefinitely.