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Google Chrome crashing? See solutions to the problem | Browsers

Google Chrome can crash and mainly affects your PC's RAM. The browser, the most popular in the world and is present in about 66.87% of PCs, according to the StatCounter survey in 2018, offers several features and configuration possibilities and has full integration with the Google account. All of this can overwhelm system performance on a daily basis. Simple solutions like restarting the browser, closing tabs or disabling extensions can be useful for the user who suffers from crashes.

The procedures were performed on a computer with Windows operating system, but the instructions are also for macOS and Linux. See below for problems, errors and possible solutions.

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See main causes for Google Chrome to crash and learn how to solve it Photo: Melissa Cruz / TechTudoSee main causes for Google Chrome to crash and learn how to solve it Photo: Melissa Cruz / TechTudo

See main causes for Google Chrome to crash and learn how to solve it Photo: Melissa Cruz / TechTudo

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Step 1. Click on the Chrome three-dot menu and select "Exit", which can also be done by pressing the "Ctrl + Shift + Q" keys. A when going to close the browser completely. Then open it again and see if the problem is resolved.

Close Google Chrome through the browser menu as an alternative to crash Photo: Reproduo / Raquel FreireClose Google Chrome through the browser menu as an alternative to crash Photo: Reproduo / Raquel Freire

Close Google Chrome through the browser menu as an alternative to crash Photo: Reproduo / Raquel Freire

Step 1. Chrome consumes a lot of RAM. This leads to crashes on low memory computers. To correct the error, close the tabs that are not being used;

Closing Chrome tabs reduces RAM consumption and corrects crashes Photo: Reproduo / Raquel FreireClosing Chrome tabs reduces RAM consumption and corrects crashes Photo: Reproduo / Raquel Freire

Closing Chrome tabs reduces RAM consumption and corrects crashes Photo: Reproduo / Raquel Freire

Step 2. If Chrome continues to crash, combine the "Ctrl + Alt + Del" keys to open the Task Manager. See which applications consume the most RAM, tap on them and press the "End task" button.

Task manager in Windows 10 can be an alternative to obstacles in Google Chrome Photo: Reproduo / Raquel FreireTask manager in Windows 10 can be an alternative to obstacles in Google Chrome Photo: Reproduo / Raquel Freire

Task manager in Windows 10 can be an alternative to obstacles in Google Chrome Photo: Reproduo / Raquel Freire

Step 1. Chrome extensions consume system resources, and some of them represent overhead for the browser. Disable any unused plugins to improve performance. Simply access the menu, position the cursor on "More tools" and select the item "Extenses";

Chrome menu allows configuring browser extensions Photo: Reproduo / Raquel FreireChrome menu allows configuring browser extensions Photo: Reproduo / Raquel Freire

Chrome menu allows configuring browser extensions Photo: Reproduo / Raquel Freire

Step 2. Disable keys for unwanted extensions, which will turn gray. If you prefer, press the "Remove" button to delete unwanted add-ons. This second option should be used if you find an unknown extension, as many are malicious and can steal data.

Disable Google Chrome extensions Photo: Reproduo / Raquel FreireDisable Google Chrome extensions Photo: Reproduo / Raquel Freire

Disable Google Chrome extensions Photo: Reproduo / Raquel Freire

4. Check application conflict

Step 1. Programs can conflict with Chrome and disrupt the smooth running of the browser. To correct the problem, first click on the browser menu and go to "Settings";

Check the Google Chrome settings Photo: Reproduo / Raquel FreireCheck the Google Chrome settings Photo: Reproduo / Raquel Freire

Check the Google Chrome settings Photo: Reproduo / Raquel Freire

Step 2. Scroll down the screen and click "Advanced" to expand the configuration options;

Expansion of advanced settings in Google Chrome Photo: Reproduo / Raquel FreireExpansion of advanced settings in Google Chrome Photo: Reproduo / Raquel Freire

Expansion of advanced settings in Google Chrome Photo: Reproduo / Raquel Freire

Step 3. Scroll the screen to the end. Then click on the option "Update or remove incompatible applications";

Tool to update or remove apps incompatible with Google Chrome can be useful against crashes Photo: Reproduo / Raquel FreireTool to update or remove apps incompatible with Google Chrome can be useful against crashes Photo: Reproduo / Raquel Freire

Tool to update or remove apps incompatible with Google Chrome can be useful against crashes Photo: Reproduo / Raquel Freire

Step 4. Google Chrome will show all applications installed on the computer that may interfere with performance. Press the "Remove" button;

Button to remove application incompatible with Google Chrome is an alternative against delay in the response of the system Photo: Reproduo / Raquel FreireButton to remove application incompatible with Google Chrome is an alternative against delay in the response of the system Photo: Reproduo / Raquel Freire

Button to remove application incompatible with Google Chrome is an alternative against delay in the response of the system Photo: Reproduo / Raquel Freire

Step 5. The system will open the Windows "Applications and Features" window with the program in question already selected. Touch it and press the "Uninstall" button to eliminate the service responsible for causing the Google browser to crash.

Uninstall Windows applications that may cause incompatibility with Chrome Photo: Reproduo / Raquel FreireUninstall Windows applications that may cause incompatibility with Chrome Photo: Reproduo / Raquel Freire

Uninstall Windows applications that may cause incompatibility with Chrome Photo: Reproduo / Raquel Freire

5. Disable hardware acceleration

Step 1. Despite being developed to improve Chrome's performance, the hardware acceleration feature can sometimes cause problems. If none of the above options work, open the advanced settings menu, go to the "System" section and disable the "use hardware acceleration when available" key.

Disable hardware acceleration in Google Chrome, as it can hinder the development of the browser Photo: Reproduo / Raquel FreireDisable hardware acceleration in Google Chrome, as it can hinder the development of the browser Photo: Reproduo / Raquel Freire

Disable hardware acceleration in Google Chrome, as it can hinder the development of the browser Photo: Reproduo / Raquel Freire

6. Test the navigation with another profile

Step 1. Change your user profile in Google Chrome to see if the problem is with your account settings. To do this, open the browser settings and, in the "People" section, click on "Manage other people";

Add a new profile to Chrome to test if the crash persists Photo: Reproduo / Raquel FreireAdd a new profile to Chrome to test if the crash persists Photo: Reproduo / Raquel Freire

Add a new profile to Chrome to test if the crash persists Photo: Reproduo / Raquel Freire

Step 2. Follow the steps for creating a new profile. Then, click on it to open a browser window without its settings and check for crashes. If not, it means that the freezes must be caused by some configuration of your account.

User profiles in Google Chrome can be a way to investigate the source of the error Photo: Reproduo / Raquel FreireUser profiles in Google Chrome can be a way to investigate the source of the error Photo: Reproduo / Raquel Freire

User profiles in Google Chrome can be a way to investigate the source of the error Photo: Reproduo / Raquel Freire

Step 1. Even after the previous alternatives, if the crash persists, probably Chrome itself is in trouble. Then, uninstall the program and then reinstall.

Uninstalling Google Chrome on Windows 10 Photo: Reproduo / Raquel FreireUninstalling Google Chrome on Windows 10 Photo: Reproduo / Raquel Freire

Uninstalling Google Chrome on Windows 10 Photo: Reproduo / Raquel Freire

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