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Apple investigates fraudulent charges from iTunes Store

J thought to analyze the purchases made on his credit card and verify thousands of reais in purchases from iTunes Store that you haven't done? This is the concern of Apple customers in Singapore, where more and more consumers are the target of fraudulent charges made by Ma's online store.

Two victims of this series of attacks told the Channel NewsAsia who individually lost at least $ 7,000 in iTunes purchases they didn't make. One of these people told the newspaper that he was charged on his credit card and only realized that something was wrong when he received a message from the bank stating that he had less than 30% of his remaining credit limit.

However, the cases do not stop there. Affected customers would have accounts with several banks in the Asian country, including United Overseas Bank (UOB), DBS Bank Limited and Oversea-Chinese Banking Corporation (OCBC). The head of the latter's credit card area, Vincent Tan, confirmed another 58 similar cases of fraudulent charges.

In early July, we detected and investigated unusual transactions on 58 credit card holders accounts. After confirming that these transactions were fraudulent, we implemented the necessary measures and are assisting customers of the affected cards through the chargeback process.

A DBS bank customer also told the newspaper that six fraudulent transactions made through iTunes had "wiped out his account completely". After so many recorded situations, UOB said that it has been intensifying the monitoring of all customer spending with Ma's store in the past few weeks.

When asked about events involving fraudulent transactions on iTunes, Apple Singapore told the Channel NewsAsia who is investigating the cases and informs that users can access the support page to register purchases that they have not made.

Apple has released semiannual transparency reports that contain information and numbers about credit card fraud, notifications of lost or stolen devices, and other requests. The last report was released last May, corresponding to the second half of 2017.

via 9to5Mac