The national change in the 5G frequency emitter network started in early February, focusing on the Algarve region, in a calendar that extended to the end of the month. The works seem to be running at a good pace and ANACOM has revealed that in the next week, starting on the 24th, the second phase of the changes will start, focused on the Alentejo regions. The process ends on March 10 and the goal is to change 24 emitters.
The first transmitter to be changed in Vila Nova de So Bento, followed by Moura at 25, Ferreira do Alentejo at 26, Melides and Barrancos at 27, ending in Almada. In the table you can confirm the expected dates of Alentejo changes.
As in previous amendments, ANACOM warns users in Alentejo cities that the television signal will be lost (the screen will go black), simply by re-tuning the DTT decoder equipment or box. The service will continue to remain free, as until now, with the regulator's warning being reinforced that it is not necessary to change the television, antenna or decoder, nor to pay for the subscription of new services to the telecommunications operators.
AANACOM has the toll-free number 800 102 002 available to users, available every day between 9 am and 10 pm, for those who have doubts or need free technical support to tune in to the TV.
The regulator leaves an additional warning: ANACOM will only go to the home of those who call 800 102 002 and if, following that contact, the visit is scheduled. If the person has never called this number and someone appears knocking on the door to say that it is from ANACOM and that it is going to tune the equipment, it is necessary to be careful and not to open the door, because they will not be ANACOM technicians.