Instagram is down and has instability for some people this Thursday morning (28). According to reports from users on the Internet, the photo feed does not load and the application does not display publications. Apparently, Stories are also in trouble. The fault mainly affects some regions in Europe and the United States, but it is also possible to see complaints from users in Brazil, especially in the Southeast region.
READ: Instagram starts banning 'sexual' emojis from the app; see change
O TechTudo contacted Instagram in Brazil, who said he was investigating the situation: We are aware that some people are having trouble accessing the Facebook family of applications, including Instagram. We are working to normalize the situation as quickly as possible. Facebook also faces instability on Thursday and does not charge for some users. Remember that both services belong to Facebook, as well as WhatsApp. Through Twitter, Instagram stated that it is already aware that the social network is not functioning normally and said that it is working to resolve the problem as quickly as possible.
Tutorial shows how to activate Instagram dark mode on iOS 13 Photo: Marvin Costa / TechTudo
Want to buy cell phones, TV and other discounted products? Meet Compare TechTudo
The website DownDetector, which records the operation of several online services, shows that the app started to fail around 11:15 am. The main accounts of the account that the Instagram feed does not load and some images appear without a caption. In addition, it is not possible to publish photos and reply to messages via direct, and Stories also have problems updating. Despite complaints of failure, during tests on TechTudo, we were able to use the application without errors, both on Android and iPhone (iOS) phones, as well as on the web version.
Google Trends, a tool that monitors web searches, also registers an increase in searches related to Instagram failure. In the last hour, there was a greater number of searches for the terms "Instagram has stopped", "Instagram is offline today", "I can't log into Instagram", "Instagram problems" and "Unknown Instagram network error".
For now, Instagram is not expected to function normally again. When the application does not open, users have some alternatives, such as clearing the cache, forcing the program to stop, uninstalling the app or trying to access the social network through the mobile browser. However, there is no guarantee that these actions will make Instagram come back.
Due to the failure this morning, the social network was the target of several complaints on Twitter. Below, see some reports of the main problems encountered by users on Instagram.
My Instagram is crazy, don't update the feed and it appears that I have 0 posts
– November 28, 2019
I restarted my phone thinking it was him but instagram stopped anyway
– November 28, 2019
This week, Instagram again showed the number of likes in the photos to some users as part of a new test. However, there is still no forecast for the likes counter to return.
Instagram does not enter more: what to do? Ask questions on TechTudo's Forum
Instagram Night Mode: how to make the app with a dark background