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How to cancel the subscription to Globoplay | Audio and Video

It is possible to cancel the subscription to Globoplay at any time from the settings of the Globo Account. The TV Globo streaming service can be closed even during the tasting period, avoiding a charge after the seven-day free trial. Check, in the following tutorial, how to cancel the subscription to Globoplay on your computer. It is worth mentioning that, after the cancellation, it will still be possible to attend the contents until the date of the current payment expiration.

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Globoplay has a catalog with TV Globo programs and international series Photo: Reproduo / GloboplayGloboplay has a catalog with TV Globo programs and international series Photo: Reproduo / Globoplay

Globoplay has a catalog with TV Globo programs and international series Photo: Reproduo / Globoplay

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Step 1. Access Globoplay and tap on your avatar in the upper right corner. Then, select "My Account";

Accessing the Globo Account settings through the Globoplay menu Photo: Reproduo / Rodrigo FernandesAccessing the Globo Account settings through the Globoplay menu Photo: Reproduo / Rodrigo Fernandes

Accessing the Globo Account settings through the Globoplay menu Photo: Reproduo / Rodrigo Fernandes

Step 2. Confirm the login with your Globo Account;

Confirming access Globo Account Photo: Reproduo / Rodrigo FernandesConfirming access Globo Account Photo: Reproduo / Rodrigo Fernandes

Confirming access Globo Account Photo: Reproduo / Rodrigo Fernandes

Step 3. Select the option "Subscription Data";

Seo renene all active content subscriptions of Grupo Globo associated with Globo Account Photo: Reproduo / Rodrigo FernandesSeo renene all active content subscriptions of Grupo Globo associated with Globo Account Photo: Reproduo / Rodrigo Fernandes

Seo renene all active content subscriptions of Grupo Globo associated with Globo Account Photo: Reproduo / Rodrigo Fernandes

Step 4. In "My subscriptions", locate Globoplay and tap the arrow to open the options;

Accessing Globoplay's subscription settings Photo: Reproduo / Rodrigo FernandesAccessing Globoplay's subscription settings Photo: Reproduo / Rodrigo Fernandes

Accessing Globoplay's subscription settings Photo: Reproduo / Rodrigo Fernandes

Step 5. Scroll down the screen and press the "Cancel subscription" button. If the button is gray, it may mean that there is some financial pending. In this case, I need to pay the debts to effect the cancellation;

Canceling a subscription to Globoplay Photo: Reproduo / Rodrigo FernandesCanceling a subscription to Globoplay Photo: Reproduo / Rodrigo Fernandes

Canceling a subscription to Globoplay Photo: Reproduo / Rodrigo Fernandes

Step 6. Enter the reason for the cancellation and confirm the action in "Confirm cancellation";

Inform the reason for the cancellation of Globoplay Photo: Reproduo / Rodrigo FernandesInform the reason for the cancellation of Globoplay Photo: Reproduo / Rodrigo Fernandes

Inform the reason for the cancellation of Globoplay Photo: Reproduo / Rodrigo Fernandes

Step 7. See the cancellation confirmation on the screen.

Confirmation of cancellation of Globoplay subscription Photo: Reproduo / Rodrigo FernandesConfirmation of cancellation of Globoplay subscription Photo: Reproduo / Rodrigo Fernandes

Confirmation of cancellation of Globoplay subscription Photo: Reproduo / Rodrigo Fernandes

How to install Globoplay incompatible with Android? Find out in the TechTudo forum.

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