Google admitted, last Monday (3), that it sent videos saved in Google Photos to other users by mistake. The incident occurred between November 21 and 25, 2019 due to a failure in the backup tool Takeout, which allows you to download a ZIP file with contents stored in the company's cloud. Anyone who did not export data in the five-day window in which the bug was active would not have had their media library exchanged with anyone.
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The company confirmed to the 9to5Google portal that some backups generated in this window were incomplete, while others brought videos of other people. It is estimated that about 100 thousand people have been affected, equivalent to 0.01% of the more than 1 billion users of the service. They were notified of the problem by email.
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The cause of the failure uncertain. In a statement sent to affected users, Google just said that the bug was caused by a technical problem. According to the company, the problem did not reach images and was identified and resolved on November 25.
Videos stored in Google Photos may have ended up in the hands of strangers Photo: Reproduo / TechTudo
Media sent in error, however, remains in the personal files of strangers. The statement does not inform how many or which videos would have been exported in third party backup files. To users who received videos that were not theirs, Google only recommends generating a new ZIP file.
Via 9to5Google and The Verge