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WhatsApp problem: users are unable to send photos, videos and audio | Social networks

The DownDetector website, which specializes in registering failures of digital platforms, already counts thousands of complaints. The graph indicates the beginning of the problem at 08h. Some users are still facing the situation, while others claim that the system returned around 9:40 am. O TechTudo tries to contact WhatsApp, but for now there are no official explanations about the reason for the crash.

Another message is also displayed: It was not possible to download the image. Try again. If the problem persists, try turning off Wi-Fi or VPN, or connecting to another Wi-Fi network.

WhatsApp belongs to Facebook and the most used application in Brazil. There were 120 million users connected to the messaging system, according to a figure released by the company in 2017. In the market, the total is expected to be even higher today.