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How to track product purchased on AliExpress | E-commerce

AliExpress allows you to track your order directly on the e-commerce platform. The shipping information is available as soon as the product is packed, and is updated at each stage, until the item arrives in Brazil. The tip applies to any time of the year and has special appeal at the time of Black Friday.

Like many other retail stores, the site offers special promotions for a variety of products, including technology items. If you took advantage of one of these offers and want to check out where your product is, check out the tutorial below.

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Bought on AliExpress? See how to track your order until you arrive in Brazil Photo: Helito Beggiora / TechTudoBought on AliExpress? See how to track your order until you arrive in Brazil Photo: Helito Beggiora / TechTudo

Bought on AliExpress? See how to track your order until you arrive in Brazil Photo: Helito Beggiora / TechTudo

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Step 1. Access the AliExpress website and log in with your username and password;

AliExpress login page Photo: Reproduo / Raquel FreireAliExpress login page Photo: Reproduo / Raquel Freire

AliExpress login page Photo: Reproduo / Raquel Freire

Step 2. Already logged into AliExpress, access the option "Ol, (your name)" in the upper right corner to open your account menu. Select "My orders";

Account menu on the AliExpress website Photo: Reproduo / Raquel FreireAccount menu on the AliExpress website Photo: Reproduo / Raquel Freire

Account menu on the AliExpress website Photo: Reproduo / Raquel Freire

Step 3. Locate the product you want to track and check the "Track order" button on the right;

Buy tracking button on AliExpress order list Photo: Reproduo / Raquel FreireBuy tracking button on AliExpress order list Photo: Reproduo / Raquel Freire

Buy tracking button on AliExpress order list Photo: Reproduo / Raquel Freire

Step 4. In shipping information, you will be able to see the summary of your order status. In this example, the order already has a tracking number, but has not yet left the country of origin;

Order tracking within the AliExpress website Foto: Reproduo / Raquel FreireOrder tracking within the AliExpress website Foto: Reproduo / Raquel Freire

Order tracking within the AliExpress website Foto: Reproduo / Raquel Freire

Step 5. Use the tracking number to view order details directly at the delivery company. Most of the time, the AliExpress seller sends the link to the customer via message. To access it, access "Message Center" in the top options bar;

Highlight for the AliExpress message center menu Photo: Reproduo / Raquel FreireHighlight for the AliExpress message center menu Photo: Reproduo / Raquel Freire

Highlight for the AliExpress message center menu Photo: Reproduo / Raquel Freire

Step 6. Open the message corresponding to the purchase you want to track;

AliExpress sellers message center Photo: Reproduo / Raquel FreireAliExpress sellers message center Photo: Reproduo / Raquel Freire

AliExpress sellers message center Photo: Reproduo / Raquel Freire

Step 7. With the message open, look for the message that informs you about the dispatch of your item. Copy the link that contains the shipping information, as described by the seller. If you do not know English, you can select automatic translation for Portuguese at the top of the message;

Link with shipping information for the product purchased on the AliExpress website Photo: Reproduo / Raquel FreireLink with shipping information for the product purchased on the AliExpress website Photo: Reproduo / Raquel Freire

Link with shipping information for the product purchased on the AliExpress website Photo: Reproduo / Raquel Freire

Step 8. Paste the URL into your browser's address bar and enter it. In this case, the delivery is being made by Cainiao, Alibaba's own delivery company. The product appears as packaged to be picked up, without having left the place of origin.

Tracking details on the delivery company's website for the purchase made on AliExpress Photo: Reproduo / Raquel FreireTracking details on the delivery company's website for the purchase made on AliExpress Photo: Reproduo / Raquel Freire

Tracking details on the website of the delivery company for the purchase made on AliExpress Photo: Reproduo / Raquel Freire

Buy Samsung Galaxy A9 phone on AliExpress safe? Exchange tips in the TechTudo forum.

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