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Reliable HotMiles? Understand how the site for selling miles works | Productivity

HotMilhas is a platform that allows you to sell miles on the Internet. With a quick quote, customers of Gol, Latam and Azul airlines can check the commercial value of their miles, including those in categories such as "Platinum" or "Black", considered elite plans, and exchange them for cash. The practice can be advantageous for people who do not have trips planned, but want to benefit from the accumulated balance of the loyalty programs. Next, understand how the site works to sell miles and find out if HotMilhas is worth it to you.

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Reliable HotMiles? Understand how the site works to sell miles Photo: Reproduo / HotMilhasReliable HotMiles? Understand how the site works to sell miles Photo: Reproduo / HotMilhas

Reliable HotMiles? Understand how the site works to sell miles Photo: Reproduo / HotMilhas

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HotMilhas is an airline sales company. Acquired from loyalty programs, miles are an airline reward for the most assiduous customers, who can use the mileage balance to purchase tickets at much lower prices.

There are people who have accumulated many miles, but no intention to travel in the near future. For them, it would be much more advantageous to exchange points for cash. However, this operation cannot be done directly by the airline. services such as HotMilhas come in. They take advantage of a loophole offered by the loyalty programs, which allow the user to issue air tickets with their miles, but on behalf of other people.

HotMiles allows you to earn money by selling accumulated aerial miles Photo: Pond5HotMiles allows you to earn money by selling accumulated aerial miles Photo: Pond5

HotMiles allows you to earn money by selling accumulated aerial miles Photo: Pond5

HotMilhas works with Gol's Smiles loyalty programs; Latam Pass, from Latam; Tudo Azul, from Azul Linhas Areas and also with the Platinum and Black categories, belonging to Latam's "Elite" points plan. In other words, only customers of these airlines can sell miles. The minimum and maximum amount allowed for the sale varies according to the loyalty program.

  • Smiles: minimum of 11 thousand miles and maximum of 700 thousand miles;
  • Latam Pass: minimum of 12 thousand miles and maximum of 700 thousand miles;
  • All blue: minimum of 12 thousand miles and maximum of 500 thousand miles;
  • Latam Platinum / Black: minimum of 25 thousand miles and maximum of 700 thousand miles.

How does HotMilhas work?

Interested in selling miles should make a quote using the form available on the HotMilhas homepage (www.hotmilhas.com.br). After sending the data, the user will receive an email with a commercial proposal from the website.

The price varies according to different factors, such as the demand for miles and the quotes of foreign currencies. Therefore, it is difficult to accurately determine the unit value of each mile. However, HotMilhas estimates that a package with 10 miles, depending on the loyalty program, varies between R $ 130 and R $ 300.

Users buy miles to pay cheaper on airfare Photo: DivulgaoUsers buy miles to pay cheaper on airfare Photo: Divulgao

Users buy miles to pay cheaper on airfare Photo: Divulgao

If the user decides to continue with the sales process after receiving the quote, he must create an account on the website. That done, I need to choose between two forms of payment: scheduled and early. In the first mode, people who buy miles can use them at any time, and the seller can choose to receive payment in 15, 20 or 28 days.

In the second case, the seller's miles can only be used after the buyer has made the payment. HotMilhas makes the deposit as soon as the transaction is approved.

HotMilhas has been operating in the Brazilian market for over 10 years. At Reclame Aqui, the company has a good reputation, with a score of 7.1. The complaints resolution rate is 76.7%, and the most common complaints concern delays in payment. According to the website, 66% of consumers said they would do business again.

Maxmilhas platform for selling miles and buying discounted tickets Photo: Reproduo / MaxmilhasMaxmilhas platform for selling miles and buying discounted tickets Photo: Reproduo / Maxmilhas

Maxmilhas platform for selling miles and buying discounted tickets Photo: Reproduo / Maxmilhas

HotMilhas' reputation in Reclame Aqui is behind one of its main competitors, MaxMilhas, which has the RA 1000 seal, created to highlight brands with excellent service levels on the platform. With a score of 8.8, MaxMilhas solves 90.2% of complaints. The percentage of consumers who would do business again is also high: 83.8%.

Although similar, the services have points of difference. The main one that MaxMilhas adds to the sale of miles is the purchase of discounted flights. With this, consumers who are not part of any loyalty program can also benefit from the platform, which directly exchanges the miles of registered sellers for cheaper air tickets. HotMilhas, on the other hand, only allows the sale of miles.

The form of sale also differs. While at HotMilhas the user has no power to determine the quotation, in the competitor he can choose between two types of sales: quick and conventional. In the first option, the seller informs how many miles he wants to sell and MaxMilhas sets the price. In this case, the sale is guaranteed in up to three business days.

Anyone who wants to determine the value of their own miles should opt for conventional sales. In this mode, the seller chooses the details of the offer. It is worth mentioning, however, that the speed of the sale is defined by the value offered. In other words, the cheaper you charge for miles, the faster you find a buyer. In both cases, payment is made directly to the seller's bank account within 20 calendar days after the tickets are issued.

Via HotMiles and MaxMiles

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