Reporting problems on Instagram is possible through the app itself. The app has a feature that allows you to notify staff about errors in the app or improper practices of other members. The option, which is available in the Android and iPhone (iOS) version of the social network, is an alternative for sending feedback to the app support. The tool offers the possibility to report spam or abuse, errors in Stories, problems with the quality of images and shared videos, among others. In addition, it is possible to send general feedback about your experience on the platform.
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Check out a tutorial below to learn how to report problems with Stories, in your profile, improper attitudes of other users or to report bugs to Instagram.
Tutorial shows how to report a problem on Instagram Photo: Marvin Costa / TechTudo
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Step 1. Access Instagram and tap your image in the bottom right corner of the screen. Then, go to the three bar icon in the upper right corner of the screen;
When accessing options for an Instagram profile Photo: Reproduo / Marvin Costa
Step 2. Access "Settings" and tap on the "Help" option in the list of application features;
When to view help options for an Instagram account Photo: Reproduo / Marvin Costa
Step 3. Tap on the "Report a problem" option. At that time, the app presents four options. The first, called "Spam or abuse", shows tips on how to act in these cases. The others, however, will present a text box for the user to report the problem. For this tutorial, we will use the option "General feedback";
When accessing the screen to report a problem through an Instagram account Photo: Reproduo / Marvin Costa
Step 4. Write your account following the tips on the screen. Once this is done, click on the "Submit" option so that your problem reaches the responsible social network sector.
When submitting a problem report via an Instagram account Photo: Reproduo / Marvin Costa
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