Retrieving WhatsApp conversations can be very important for most users, so the messenger brings tools that make it possible to backup the chats to rescue them in different circumstances. The feature available for Android and iPhone (iOS) phones is especially useful when the phone breaks, when it will be replaced, in cases of theft or even in situations where the owner accidentally deletes a message. The app does not provide a native resource for this, however, some tips allow the user to have new access to excluded dialogs.
In the guide below, we show you all the steps for backing up WhatsApp conversations on Google Drive and then retrieving them on your device, as well as a trick to get back chats deleted by mistake or not. The procedure is valid for the application with the Google system, but it differs from the Apple software.
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See tips to recover WhatsApp conversations on Android Photo: Raquel Freire / TechTudo
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1. Backup your conversations
Step 1. Enter the main WhatsApp menu and access the "Settings";
Access WhatsApp settings for Android Photo: Reproduction / Raquel Freire
Step 2. Select the "Conversations" option and, on the next screen, tap "Conversations Backup";
Select conversation backup tool in the WhatsApp menu Photo: Reproduo / Raquel Freire
Step 3. In the "Back up to Google Drive" field, choose the periodicity of the backup. Also define the Google account where the backup will be saved, the network for uploading the backup copy (only Wi-Fi or Wi-Fi and cellular) and whether to include videos or not. When finished, press the green button "Back up";
Access the backup settings of WhatsApp conversations on Google Drive Photo: Reproduo / Raquel Freire
Step 4. Wait for the backup to complete. At the end, the date and time of the last backup will be updated at the top of the screen.
Backup of WhatsApp conversations on Google Drive completed Photo: Reproduo / Raquel Freire
Step 1. The backup of WhatsApp serves to restore the conversations, if the user changes cell phone or uninstall the app. If one of these situations occurs, follow the tips below to recover the saved files. First install the application again, tap the "Agree and continue" button and then press "Continue";
Reinstall WhatsApp on Android Photo: Reproduo / Raquel Freire
Step 2. WhatsApp will display your message boxes with requests for access to the gallery and your contacts. Click "Allow" in both options. Then, enter your phone with the area code and tap the "Next" button. For restoration, you need to use the same number as the backup;
Enter the WhatsApp phone number when installing the app on Android Photo: Reproduo / Raquel Freire
Step 3. In the message box, confirm that the cell phone number is correct and press "OK". WhatsApp will insert the confirmation code sent by SMS automatically. If not, enter the code and wait for confirmation;
Confirm the sending of SMS with code to WhatsApp Photo: Reproduo / Raquel Freire
Step 4. When you have confirmed the number, WhatsApp will identify that there is a backup available for restoration in Google Drive. Press the "Restore" button and wait for the messenger to retrieve the messages. The process may take time, depending on the connection and the size of the backup;
Recover WhatsApp conversations from a backup saved to Google Drive Photo: Reproduo / Raquel Freire
Step 5. When the backup of the files is complete, an "Next" button appears. Touch it and enter the profile data, which can include name, photo and emojis. Then press the "Next" button;
Restore WhatsApp conversations to Android Photo: Reproduo / Raquel Freire
Step 6. WhatsApp will take a few seconds to load the restored messages. When the app opens, check all previous chats.
WhatsApp for Android with conversations recovered from Google Drive backup Photo: Reproduo / Raquel Freire
3. Recover an accidentally deleted conversation
Step 1. For users who have deleted a conversation, but regret it and want to access the content again, there is a simple trick. The only requirement for retrieving the chat is that it has been deleted for a maximum of 24 hours. In this example, we will delete a chat window;
WhatsApp conversation accidentally deleted Photo: Reproduo / Raquel Freire
Step 2. To rescue a specific conversation, uninstall and reinstall WhatsApp. You will need to carry out the entire installation procedure and confirm the number described in the previous topic;
Uninstalling and reinstalling WhatsApp recovers deleted chats Photo: Reproduo / Raquel Freire
Step 3. After restoring your Google Drive backup, note that the main chat screen displays the chat that has been deleted.
Excluded WhatsApp conversation can be recovered by reinstalling the app Photo: Reproduo / Raquel Freire
Ready. Take advantage of the tips and learn how to reverse the deletion of messages on WhatsApp.
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