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WhatsApp failure: users complain that app does not open | Apps

WhatsApp has instabilities on Thursday (12) and is closing on its own for Android users who have the beta version of the app. Users of Twitter still point out that the program has stopped working or does not open, bringing the message "WhatsApp crashes continuously". The Downdetector website, which raises user complaints about virtual services, points out that the problem started to become more frequent around 8 pm.

READ: WhatsApp offline? How to tell if the app crashed

The flaw hits the test version of the messenger, WhatsApp Beta, after update number 2.19.365. The update leaves WhatsApp crashing after the app's home page, and the bug was announced by Twitter from the specialized blog WA Beta Info in the late afternoon. Just before midnight, the portal tweeted that the 2.19.366 update, which was available to testers on the Play Store the same day, solved the problem in WhatsApp Beta.

WhatsApp stopped today? App has instabilities and fails continuously Photo: Rubens Achilles / TechTudoWhatsApp stopped today? App has instabilities and fails continuously Photo: Rubens Achilles / TechTudo

WhatsApp stopped today? App has instabilities and fails continuously Photo: Rubens Achilles / TechTudo

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Users who complain that the service is unstable use the Beta version of the application, which brings updates and news ahead of time. Precisely because it is intended for testing, the app can present flaws that other users end up seeing. In fact, according to Google Trends, one of the most frequent searches for the problem "I updated whatsapp and it stopped working".

The application usually fixes the errors in a few hours. However, if the user wants to leave the beta version of the app and return to normal, just follow the tutorial on how to exit the beta version of WhatsApp beta on Android.

In the comments section of Downdetector, users shared tips on how to solve the problem on WhatsApp, such as clearing the app's cache or deleting and reinstalling the messenger. The ideal solution is to update WhatsApp beta to update 2.19.366 when it is available on your device. This update was released yesterday by WhatsApp to fix bugs in the beta app.

WhatsApp fell? Downdetector website shows peak complaints from 20h Photo: Reproduction / DowndetectorWhatsApp fell? Downdetector website shows peak complaints from 20h Photo: Reproduction / Downdetector

WhatsApp fell? Downdetector website shows peak complaints from 20h Photo: Reproduction / Downdetector

According to the Downdetector, complaints rose around 8 pm. The website also points out that the regions of Brazil with the highest incidence are southeast and south, and problems still appear in some countries in Europe.

How to download WhatsApp beta and APK on Android

How to download the beta and APK of WhatsApp on Android