Uber users who eventually fell victim to the scam known as shakes can denounce the illegal activity of the drivers involved. The option to report app contributors, which is available on the iPhone (iOS) app and Android smartphones, lets you report the fraud to company analysts. Functionality is available for any race recorded in history even for those over 30 days ago.
In response to TechTudo, the company informs that activities that circumvent the pricing system must be reported in order for drivers to be penalized or even permanently banned from their service by the application. To learn how to report drivers crashing on shakes or other blows involving Uber, follow the tutorial we have prepared.
Shakes shakes: Uber blow and 99 leaves race four times more expensive
Was it the victim of the trembling blow shakes at Uber? Learn how to report in app Photo: Carolina Ochsendorf / TechTudo
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Step 1. Open Uber and tap the three bar icon in the upper left corner of the screen. Then go to the "Your Trips" option;
When to view your recent trips with Uber Photo: Reproduo / Marvin Costa
Step 2. Tap on the record of the problem race and on the next page go to "Opinions about the driver";
By accessing the page to comment on the activity of a Uber driver Photo: Reproduction / Marvin Costa
Step 3. Tap "I had another problem with my driver". That done, report that you were a victim of the scam and click the "Submit" button.
Reporting fraud by a Uber driver Photo: Reproduo / Marvin Costa
Use the hint whenever you have problems involving drivers when running a race through Uber.
What shakes Uber shakes?
Drivers are cheating on the Uber app's GPS to make traveling more expensive, in a cheat called shakes. In addition, after being punished by the platform, scammers buy fake accounts to keep picking up passengers and making money. In another mode of scam, they can easily break the line and pick up airport runs.
The simple and easy-to-use polymeric scheme works only if the driver's phone is Android, a feature that is native to Google's smartphone and operating system. While it may be noted that the path is longer than usual, the passenger cannot effectively perceive the fraud since the driver is following the path indicated by the GPS.
"The company points out that charging any amount higher than that calculated by the app and appearing on the user's screen sets up a violation of the platform's Terms and Conditions. If there is any charge to that effect, the user may report the We have our own teams and technologies that analyze suspicious trips to identify such violations and, if proven, ban the accounts of those involved, as provided in the platform Terms and Conditions of Use. "
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