DogHero is a free application available for Android and iPhone (iOS) aimed at those who want to host and walk dogs or hire these services. By registering on the platform, it is possible to apply to receive dogs at home during trips or appointments of their owners or make daily walks with pets.
To be a host or a walker, I need to do thorough testing and have experience and affinity with animals. Each professional chooses the price that will charge for the services the average of R $ 24 for tours and R $ 45 for lodging. Currently, the tour function is available in the states of So Paulo, Rio de Janeiro, Paran, Minas Gerais and Braslia, totaling 10 cities, while the lodging can be performed throughout the country.
How to use DogHero and find walkers for your dog
Tutorial shows you how to use the DogHero app to find people to walk your dog with Photo: Marvin Costa / TechTudo
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Another option of using the platform is the hiring of services. When registering, the client can choose, from the available professionals, the one that most pleases him to receive or bring his pet. You can view photos of the professionals' homes, as well as evaluations made by other users who hired that person. O TechTudo prepared a list of key questions and answers about how the DogHero app works to make it easier for customers, caregivers and walkers to use.
1. What and how does it work?
DogHero is a platform that connects dog owners with caregivers and walkers. The application seeks to solve the problem of leaving dogs alone in daily travel or emergency situations and is aimed at those who want to host the so-called hosts as well as those who want to find a place to leave your pet. Through the application, it is also possible to request a walker or apply for task. The service can be contracted through the website or the DogHero app, available for Android and iPhone (iOS).
DogHero is an application for those who want to hire or offer tours and lodging services for dogs. Photo: Reproduction / Maria Dias
By providing your address and the dates you need the service, the user will see a list of hosts near your location. It is possible to analyze the profile of each one, to see photos of the residence where the animal is staying and to check the evaluations left by other users that made use of the services of the host.
The platform also offers a chat for users and hosts to talk to each other, take their questions and make a first date if necessary. When making a reservation, the user must bring his pet home to the host, along with the dog's food items and items.
2. What to do to be a walker?
Resident users from So Paulo, Rio de Janeiro, Paran, Minas Gerais and Braslia can apply for walkers. The service can be a good option for dog owners who want to make an extra income. The walker can choose in which regions he wants to act and at what times to attend, but the app limits the walk with one dog at a time or two, if they are animals belonging to the same family. If he encounters difficulties or problems during his service, he can call DogHero's veterinary support and warranty team, who also reimburse the walker for any dog ??health expenses.
To apply, I need to meet the platform requirements: have experience with dogs, be of legal age, have time available, and enjoy physical exercise. In addition, it is essential that the walker has a smartphone with Internet access, to use the application during the service if necessary.
If it fits the profile, the walker should attend a free course provided by DogHero, in addition to answering a question about the training content. After you have completed your application, I need to wait for application approval to begin accepting service proposals.
It is possible to hire or offer walker services in So Paulo and Rio de Janeiro at DogHero Photo: Reproduction / Maria Dias
3. What to do to be a host?
To be a host and host dogs in his own home, the user must register online on the DogHero website or app. I must be of legal age, have a permanent home and professional experience with dogs. There are nine registration steps that the user must go through to apply for the service, including sending three photos of the residence itself to prove a safe environment for animals and producing a text that shows that the user has affinity with dogs and knows how to take care of them. Dog Hero does not conduct home visits the entire registration process done online.
Registration for hosts is available on Android and iPhone (iOS) phones. Upon completion of the process, the user must wait for the DogHero team review and registration approval, which can take up to seven business days via email. During the execution of the service, the host can host as many animals as he wishes within an average of five to six dogs in large homes, according to DogHero's recommendations. The service is available throughout Brazil and, according to the platform, there are hosts in more than 700 cities in the country.
To become a DogHero host, I need to do a nine-step registration and await approval. Photo: Reproduction / Maria Dias
4. How to hire the service?
The user who wishes to hire a dog walker or host from DogHero should download the application, make a registration and choose a professional of his or her choice to provide the service. You can use the app's filters to locate hosts and walkers, view profiles, photos of their homes, and even other users' reviews of their lodging and touring processes.
To book a host service, access the profile of the chosen candidate and click the Book button. Fill in the details of your pet, enter some personal information and choose the start and end dates of the accommodation. I also need to inform the payment method, which must be done exclusively on the platform by credit card or bank slip.
With the request approved by the host, the payment must be made and confirmed for the lodging to begin. In the case of the ticket, the customer must send proof of payment to DogHero via email. Remember that the user must take objects such as bedding and toys of the dog, as well as all the necessary items for their feeding, to the host's house.
Users can use filters on DogHero to find hosts and walkers that match their pet's profile. Photo: Reproduction / Maria Dias
The same process must be done to hire the walker service. The differential is the price to be charged and the possibility of contracting a service subscription, but the same payment method is used for the hosting service through the DogHero platform.
If desired, the user can purchase tour credits, which are stored in his account in the app and can be used at any time, without having to make a new financial transaction with each tour. It is possible to visualize the path taken by the walker at the end of the service, monitored by a GPS system integrated to the application. I do not need to be at home for the tour to be carried out, provided that the user agrees with the walker access to the animal.
5. How much does a DogHero pro earn?
Fees for services provided as host or walker may vary and be decided by professionals. The average pay for walkers is $ 15 to $ 35, while hosts can receive from $ 30 to $ 65 for a daily stay, accruing the amount for the length of service requested.
Heroes should make a budget for customers who pay through the DogHero platform with credit card or boleto. Not allowed to receive for physical money, as all financial transaction must be made through the application. For the transfer to be made, I need to have a checking or savings account in one of the banks agreed with the app.
DogHero host and walker earnings vary by customer requested service Photo: Reproduction / Maria Dias
Payment for the service provided is made within three business days after the end of the accommodation, in the bank account registered in the profile of the host or walker. A 25% DogHero fee is deducted from the total amount charged for the service. The tariff used to make platform maintenance feasible.
6. What are the main competitors?
Other platforms that offer hosting and dog walking services are available to users and compete with DogHero. An example is Pet Angel, a site that finds professionals for walking, hosting, caring and visiting pets. A differentiator of this platform is that it offers a product called Day Care, where you can apply to keep company or care for an animal while its owner is at work or on other appointments or hiring the service. The site also offers baths, veterinary insurance and pets for pets. For professionals wishing to perform the service, Pet Angel charges a 30% surcharge on the work value 5% higher than that charged by DogHero.
Another competitor is Holidog, which enables all types of animals, not just dogs, to be cared for in their own homes. Other service options are also available on this platform, such as babysitters for pets in small amounts of time per day, walking companion for animals and even training. Hosting services at the host house are also available. Holidog's differential is the payment format: it is possible to subscribe for three, six or 12 months, with all services included. A fee charged to customers as a cover for potential damage or accident to the customer. pet.
Holidog allows payment in subscription format Photo: Reproduo / Carolina Ribeiro