Get straight to what interests you:
1. Problem with calls with Moto X Play
Several users reported problems with calls with Moto X Play. The user listens perfectly to the call, but the person on the other line hears nothing unless the call is made by speakerphone. This issue seems to be present among devices that have been upgraded to Android 6.0 Marshmallow.
Our reader @Paulo Drea says it has solved the problem with the HF Button Widget app, which uses the headset to activate your Moto X Play sound system. The app has very good reviews on the Play Store and it really seems to work. However, until the end of this agenda, we could not test the application, so we do not guarantee its effectiveness. But you can try by downloading the app here:
HF Button Widget (<= KitKat)
The second option, unfortunately, is to take the device for service, as this can be a manufacturing problem.
2. Screen rotation issue in some applications
Some users are reporting issues with screen rotation in certain applications. In these cases, the display rotates horizontally sometimes and the app remains stuck in portrait format. Restarting the device may resolve these issues, although this solution may be temporary in most cases.
If you are experiencing this problem, restart the device in safe mode by pressing the power button, and then press and hold Power off. Click OK when Restart in Safe Mode appears. If the problem persists on restarting, go to the applications installed on the devices and remove applications that were installed days or hours before the problem arose. Often an application with suspicious behavior can interfere with system operation.
Also consider a Factory Reset if these two alternatives do not solve your problem. Find everything about how to get the system back to its factory setting at the link below: