contador web Saltar al contenido

Customers sue Apple for dust accumulation on Mac screens

Turn and move some lawsuits against Apple actually against any company, even bigger and with such an extensive product line as Ma. Some, as we highlight here on the site, involve companies known as Patent trolls (ie, they do not own released products and make patent collections just to sue companies and make some money from it); At the other end we have the collective action calls, where customers come together (to earn more strength) and complain about a problem or defect in Ma products / services. And that's exactly what happened now.

As reported by MacRumorsCustomers are accusing the company of not installing vent filters on MacBooks and iMacs. And the result would be slower processor speeds and dust spots that form and get stuck in the corners of the screen, forcing a repair that could be avoided.

Dust stuck on a Mac screen

Steve Berman of Hagens Berman law firm said, "Apple today is the most valuable company in the world because consumers trust it to produce reliable, quality products." Still, he continued, the company ?failed to remedy one of the simplest and most known problems of the dust accumulation technology community? and that ?this filter defect is costing Apple (product) owners hundreds of dollars in repairs and Apple refuses to take responsibility. ?

Also according to the class action, several owners of MacBooks, MacBooks Air, MacBooks Pro, iMacs and iMacs Pro are experiencing this problem of dust trapped inside the computer screen as well as excessive slowdown due to heat problems due to lack of a filter on these devices. This is because such Ma computers ?inhale? air to cool their components; but without a filter, dust is trapped inside them, affecting not only the screen but also the computer's logic board (sticking to the logic board makes the computer run slower).

According to Berman, if the computer is out of warranty, Apple charges up to $ 600 to solve the problem according to the process, computers manufactured since 2013 until today are affected.

The lawsuit filed at the US District Court for the Northern California District in San Jose seeks financial compensation for the owners of these computers (including compensation for ?not performing as advertised? screens), reimbursement for customer repairs, and It's a compensation for those who sold their Macs for lower prices because of these problems.

4.8 (95.56%) 36 votes