If you woke up today thinking, "Wow, what a beautiful day to read Apple's standard and unrevealing justifications about your business," today is your lucky day. Ma recently published some answers to questions asked by Judiciary Committee of the House of Representatives of the United States, and in the process ended up throwing a light (a dim light, but still a light) on some of its operations.
More precisely, the committee sent Apple last September a letter asking for clarification on a number of topics related to its business, such as repair policy, App Store guidelines, and the establishment of standard applications on its systems. The letter is part of a larger investigation, applied to Ma and other technology giants, which seeks to ascertain alleged practices. anticompetitive or with features monopolists.
Most of the answers are in Apple's standard tone, yes, the one that promotes itself while revealing as little as possible with a careful choice of words. At least on one point, however, we can draw interesting information from the document: Ma at the generates any profits from your repair services, at least since 2009.
Thus Apple responded by requesting disclosure of the total revenue generated from repair services since 2009:
For each year since 2009, the costs of providing repair services have exceeded the revenue generated by these repairs.
Lacnico, yes, but revealing. Of course, Apple does not disclose here whether it is taking into account the revenue generated by selling plans of the AppleCare + nor do these costs refer to all repairs performed by the company or only those that are charged outside the warranty. Still, important information for the committee to weigh its decision against some Ma practices is often criticized for not providing parts or resources to unauthorized repair services (even with recent good changes).
Among other interesting points in the document, Apple also explained the reason for deciding to abandon Google Maps and create a own map service:
Apple believed it could create better maps. In addition, because of our commitment to privacy and security, as well as our desire to keep as much information as possible on the device, we believe that offering own maps that are more integrated with the devices would be beneficial to users' privacy needs at the same time. time that would give them an exceptional experience.
It is also worth reading the company's explanation to keep the Safari as iOS default browser, without giving users the option to change this:
Safari is one of the applications that, in Apple's view, defines the user experience on iOS, with unparalleled privacy and security features in the industry. As stated in the first question answer, Safari is an "operating system app" like Phone, Cmera and iMessage, which are designed to work together.
Expanding the subject, Ma also elaborated on the requirement that all browsers offered on the App Store use the WebKit, Safari rendering engine:
By requiring apps to use WebKit, Apple can quickly and accurately fix vulnerabilities that affect our entire user base and most effectively protect your privacy and security. Also, allowing other rendering engines could put users at risk if developers abandon their apps or don't fix a security hole quickly.
The entire Apple Answer Document can be read here. What do you guys think?