If iPhone does not update iOS, the device may have problems with Internet access or internal storage too full. Updates will usually become available as soon as Apple releases a new version of its mobile operating system, but some factors may create difficulties or even prevent downloading. updates from the platform.
In most cases, problems can be solved with simple procedures. O TechTudo listed some common update failures and what can be done in each situation. Remember to back up your device files before upgrading.
iOS 13.2: iPhone gets new emoji and privacy options from Siri
iPhone does not update iOS? Know possible causes and how to solve it Photo: Divulgao / Apple
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1. iPhone does not show iOS update
If iPhone cannot identify a new version of iOS under Settings> General> Software Update, it may be that the device is not compatible with the desired version or is unable to access the update server. First, find out if your device has been awarded the update wanted. IOS 13 is only available from iPhone 6S.
If so, the first step is to restart iPhone and try to check for updates again. If the problem remains, try searching for the new version using another Wi-Fi connection.
If, even if connected to another network, your device still cannot install the latest version of iOS, the update may have already been downloaded and you may have an error. In this case, it is necessary to remove the file from the system. Go to Settings> General> Storage and find the update in the apps list. Click on it and then "Delete Update". Then go to Settings> General> Software Update and download the installation file again.
Delete the iOS installation file on iPhone before downloading it again. Photo: Playback / Tatiane Mota
2. Download the update does not load
If the update download appears locked and does not load, make sure your device is connected to a network with Internet access. The time required to download the latest version may vary depending on the size of the update and the speed of the connection.
Remember that Apple releases major and minor updates, depending on their content. A version whose name follows the 13.X.X standard, such as 13.2.1 and 13.2.2, is usually small and only has bug fixes. The updates Larger usually have at least 2 GB, which varies according to the number of news. In such cases, the download should take longer.
It is possible to use the device normally while the system downloads the update, but performing other downloads simultaneously may slow down the process. The device should warn you when the new version is ready to be installed.
Download time may be longer with major updates Photo: Playback / Tatiane Mota
3. iPhone does not have enough space
Upgrading iPhone does not take up extra space on your device, but some free storage is required to download the new version of iOS. Depending on the upgrade, you may need to make more or less memory available, which will be released after installing the new system.
To free up space, go to Settings> General> Storage. See how much space is available, and identify applications that are taking up more memory.
Unnecessary Files Can Be Removed and Space Available for Upgrade Photo: Playback / Tatiane Mota
4. Progress bar locked on screen
During the upgrade process, it is normal for the progress bar to appear to be not moving. The installation progress depends on the size of the update and the amount of files on the device, which can make the process take more or less time.
Keep the device always connected to the charger and let the system naturally complete the upgrade. In some cases, the progress bar may be full and then start over.
5. Update not available for wireless installation
Some iOS software updates may be inaccessible for installation over Wi-Fi networks. Proxy or VPN connections may prevent your device from contacting iOS update servers. Under these circumstances or in the persistence of previous issues, a solution is to upgrade your device with your computer using iTunes, including Windows. In the case of computers running macOS Catalina, the procedure performed with Finder.
Step 1. On your computer, open iTunes and make sure you have the latest version of the tool installed. Plug in the device and wait for the program to recognize your iPhone. Then select the device cone in the upper left corner;
Select iPhone icon in iTunes Photo: Playback / Tatiane Mota
Step 2. Go to Summary> Check for Updates. Then click "Update" to start the process.
Click "Update" to download the new version of iOS on iPhone Photo: Playback / Tatiane Mota
If, even after all attempts, your iPhone or iPad still has trouble updating, there may be some deeper device failure. In this case, an option to resolve system damage is to put the device into recovery mode and then restore it using iTunes or Finder on the computer.
Restoring restores factory settings, so be sure to back up before starting the process. If you still cannot upgrade or restore your device using recovery mode, seek expert help from Apple Support.
How to update iOS on iPhone and iPad