contador web Saltar al contenido

How to cancel Amazon Prime | E-commerce

You can cancel Amazon Prime at any time, including during the tasting period. The subscription arrived in Brazil last Tuesday (10) and rene a series of benefits from Amazon in a single monthly plan of $ 9.90: collection of ebooks and digital magazines, streaming music, free shipping and faster to various products in multiple cities, plus access to Twitch Prime and Prime Video, Netflix's rival film and series streaming platform.

New members can try free for 30 days. After the deadline, the user has the option to stay or terminate the service. See everything you need to know about Amazon Prime cancellation.

Twitch Prime: How to get free signing with Amazon Prime

Learn how to cancel Amazon plan that gives free shipping for $ 9.90 in the month Photo: Divulgao / AmazonLearn how to cancel Amazon plan that gives free shipping for $ 9.90 in the month Photo: Divulgao / Amazon

Learn how to cancel Amazon plan that gives free shipping for $ 9.90 in the month Photo: Divulgao / Amazon

Want to buy a cell phone, TV and other discounted products? Meet the Compare TechTudo

Who can cancel the plan

Amazon Prime can only be canceled at any time if the subscription has been made directly with the company, without third party the Prime given as a partner gift may have a different expiration date. Therefore, if the user has activated the trial period on their own with Amazon, they can also cancel the same way.

Amazon reimburses the subscription fee if the customer cancels Prime within seven business days of the last payment including the first payment after the trial period ends. However, the company can debit the value benefits used in the period, such as free freight and other advantages included in the plan.

If the user has forgotten to cancel and has only performed the procedure after the charge, the amount will be refunded in full if he / she has not received subscription benefit in that period.

What happens after cancellation

If the cancellation is made during the trial period or one week after the last charge, Amazon will keep Prime benefits active until the plan renewal date. Until then, you can continue to enjoy the benefits without the risk of having an extra charge on your card statement.

Amazon lets you set up a subscription renewal reminder. When activating the feature, the company sends an email to the address registered in the account warning that the first or a new charge will be made soon. The message arrives three days before the billing date, so there is time to cancel before the automatic payment.

How to cancel and enable reminder

Step 1. Go to amazon in the browser. Hover over Accounts and Lists and select the Login option;

Log in to Amazon Photo: Reproduo / Paulo AlvesLog in to Amazon Photo: Reproduo / Paulo Alves

Log in to Amazon Photo: Reproduo / Paulo Alves

Step 2. Enter the email address registered to your Amazon account;

Enter e-mail registered with Amazon Photo: Reproduo / Paulo AlvesEnter e-mail registered with Amazon Photo: Reproduo / Paulo Alves

Enter e-mail registered with Amazon Photo: Reproduo / Paulo Alves

Step 3. Enter the password and press Login. If you have forgotten your password, reset it with the Forgot Password option to receive a setup link in the email;

Enter Amazon password Photo: Reproduo / Paulo AlvesEnter Amazon password Photo: Reproduo / Paulo Alves

Enter Amazon password Photo: Reproduo / Paulo Alves

Step 4. With your user account logged in, hover over Accounts and Lists. This time select Your Prime Subscription;

Access the settings of Amazon Prime Photo: Reproduction / Paulo AlvesAccess the settings of Amazon Prime Photo: Reproduction / Paulo Alves

Access the settings of Amazon Prime Photo: Reproduction / Paulo Alves

Step 5. On the side, check a summary of the subscription, such as monthly fee and next payment date. Press the Remind me before renewing option to receive a reminder three days before the charge;

See Amazon Prime subscription details Photo: Reproduo / Paulo AlvesSee Amazon Prime subscription details Photo: Reproduo / Paulo Alves

See Amazon Prime subscription details Photo: Reproduo / Paulo Alves

Step 6. Below, select the End Test or End Subscription option;

Start the cancellation process Photo: Reproduo / Paulo AlvesStart the cancellation process Photo: Reproduo / Paulo Alves

Start the cancellation process Photo: Reproduo / Paulo Alves

Step 7. The site will show several screens before unsubscribing once and for all. At first, press Continue and cancel;

Choose to cancel Amazon Prime Photo: Reproduction / Paulo AlvesChoose to cancel Amazon Prime Photo: Reproduction / Paulo Alves

Choose to cancel Amazon Prime Photo: Reproduction / Paulo Alves

Step 8. Then check Unsubscribe;

Continue the cancellation process Photo: Reproduo / Paulo AlvesContinue the cancellation process Photo: Reproduo / Paulo Alves

Continue the cancellation process Photo: Reproduo / Paulo Alves

Step 9. Lastly, press the Unsubscribe button. Beside, the site shows the deadline to continue using the benefits of Prime even after completing the cancellation.

Cancel Amazon Prime Photo: Reproduction / Paulo AlvesCancel Amazon Prime Photo: Reproduction / Paulo Alves

Cancel Amazon Prime Photo: Reproduction / Paulo Alves

How to buy in installments on eBay and Amazon? Ask questions on TechTudo forum

Amazon in Brazil: Questions and Answers

Amazon in Brazil: Questions and Answers