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FGTS Withdrawal: Five Caixa Safety Tips to Don't Fall for Scams | Security

Caixa Econômica Federal began, last Friday (13), the immediate withdrawal of withdrawal of up to R $ 500 for active and inactive FGTS (Service Time Guarantee Fund). For now, only customers with bank savings accounts born from January to April will be able to cash out the benefit. On September 27, a new wave of workers born from May to August were entitled to the values. For those who do not have savings accounts at the Caixa, open until July 24, 2019, the withdrawal schedule begins on October 18 and runs until March 6, 2020.

READ: FGTS 2019: App Shows If You Are Entitled To Benefit

According to Caixa, more than 12 million transactions were recorded after the release of FGTS, with R $ 4.97 billion credited to workers' accounts. The expressive numbers reinforce the importance of redoubling safety attention so as not to fall into blows during the withdrawal of the benefit. With that in mind, TechTudo has selected five tips to prevent scams during this period.

Be wary of links running outside of Caixa's official channels Photo: Amanda de Almeida / TechTudoBe wary of links running outside of Caixa's official channels Photo: Amanda de Almeida / TechTudo

Be wary of links running outside of Caixa's official channels Photo: Amanda de Almeida / TechTudo

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1. Do not click on links under Box name

The Box does not send links via email, SMS or WhatsApp. If you get messages with clickable addresses on behalf of the bank, be suspicious. The link is likely to be a bait for phishing scams that can install malware on your device to steal your personal data and bank information. As true as the message may sound, never provide confidential information via email.

2. Do not provide password or Citizen Card number

Citizen Card used in all payment channels authorized by Caixa Foto: Divulgao / Caixa Econmica FederalCitizen Card used in all payment channels authorized by Caixa Foto: Divulgao / Caixa Econmica Federal

Citizen Card used in all payment channels authorized by Caixa Foto: Divulgao / Caixa Econmica Federal

A common social engineering tactic among criminals is to contact clients by impersonating card or bank clerks for strategic information. With the Citizen Card number or password in hand, they can apply a series of scams, as the card is used in all payment channels authorized by Caixa.

It is noteworthy that Caixa security centers can contact the worker to confirm transactions, but never ask for the password or full card number, only the last four digits.

3. Do not pre-register for withdrawal from FGTS

Messages with links to fraudulent pre-registrations are served through WhatsApp Photo: Anna Kellen Bull / TechTudoMessages with links to fraudulent pre-registrations are served through WhatsApp Photo: Anna Kellen Bull / TechTudo

Messages with links to fraudulent pre-registrations are served through WhatsApp Photo: Anna Kellen Bull / TechTudo

Unsurprisingly, WhatsApp is one of the main channels for online scamming. In July, criminals deceived more than 100,000 Brazilians by using the news about the FGTS release as bait. In order to find out if the victim was entitled to the loot and pave the way for future attacks, the message spread in the app took the user to a pre-registration page. Should the worker answer a fake survey, which contained questions like Do you want to withdraw all your FGTS or partial? Have you withdrawn any amount from FGTS in the last 3 months? Cashier advises customers not to respond to such messages.

4. Do not accept help from strangers at cashier's mouth

At the mouth of the cashier, refuse the help of strangers and resort only to bank staff Photo: Reproduction / Caixa Econômica FederalAt the mouth of the cashier, refuse the help of strangers and resort only to bank staff Photo: Reproduction / Caixa Econômica Federal

At the mouth of the cashier, refuse the help of strangers and resort only to bank staff Photo: Reproduction / Caixa Econômica Federal

When you go to an agency to withdraw the FGTS, you need to be aware of the famous "cashier blows". In most cases, the scammer offers self-service help by having contact with the customer's card and the password he is currently using. From this, the criminal can, for example, exchange the original card for a fake copy, which, added to the knowledge of the account password, can allow the withdrawal of the available balance.

To prevent this type of scam, do not accept or ask strangers. If you have questions about the operation, contact a Caixa employee. If the agency is not open and someone offers help with withdrawing the benefit, decline the offer and walk away from the person who approached you.

5. Inquire by official channels only

FGTS application one of the official channels of Caixa Economica Federal Photo: Thssius Veloso / TechTudoFGTS application one of the official channels of Caixa Economica Federal Photo: Thssius Veloso / TechTudo

FGTS application one of the official channels of Caixa Economica Federal Photo: Thssius Veloso / TechTudo

To keep up to date on FGTS immediate withdrawal information, please refer to the official Caixa channels. The bank has an exclusive hotsite (fgts.caixa.gov.br) that concentrates frequently asked questions about the benefit, as well as a free telephone channel, accessible by calling 0800-726-0207. The application FGTS 2019, in turn, allows you to consult the amounts deposited in the fund. The app is available for Android and iPhone (iOS) phones. You can also get information through Caixa's social networks.

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