Uber launched Uber Pro, a benefit program designed to offer drivers advantages on Tuesday (1). The service offers progressive advancements that release discounts on schools, gyms and fuel purchases. Program members still receive priority travel from airports and can view the duration of their next race before picking up the passenger.
The program, which was initially tested in the cities of Curitiba, Fortaleza and So Paulo, is now released all over Brazil. Drivers with a minimum average rating of 4.85 stars can participate, rating defined by customer satisfaction after the races. The cancellation fee is also required to be less than or equal to 8%, while the acceptance rate is greater than or equal to 80%.
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Uber Pro is a benefit program offered to drivers and family members of the racing platform. Photo: Divulgao / Uber
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By being a member and following the criteria set by the platform, professionals can make progress in the program, thus starting their progress in the Blue, Gold, Platinum and Diamond quotas. Discounts were developed essentially to promote members' improvement in undergraduate courses. Drivers of any category receive discounts of up to 50% on tuition fees from the Smart Fit gym network.
Coming to the Gold plan, members can get up to 50% discounts on semi-face courses offered by Kroton Group universities such as Anhanguera, Unopar and Pitgoras. In addition, discounts are also extended to family members of the professional who may refer up to three dependents. Discounts are earned through the TotalPass app, a Uber partner in this project. From the Gold category, drivers receive a quality seal, which is presented to passengers who request a race.
In addition to university discounts, members can receive various benefits such as exclusive 24-hour phone support, discounts on travel, VIP passenger access, priority travel from airports and a fixed 5% discount on fuel purchases. Uber states that soon discounts will be available for exams, medical appointments and drug purchases.
Dotted screen from a Uber Pro member Photo: Divulgao / Uber
How the points system works
Drivers accumulate points on each trip taken. Upon reaching specific points, the category progress is released starting with the Blue seal. Points earned are available for three months and, at the end of that period, are not accumulated and are automatically reset to the member's profile. But over the next cycle, drivers continue to reap the benefits.
According to the general director of Uber in Brazil, Claudia, Woods, the initiative aims to benefit the active drivers of the platform who wish to obtain professional training. The company states that the points program is still evolving. In this process, the opinion of partner drivers will be evaluated for service improvement, as well as new discount partnerships that will be announced soon.
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