The e-agenda service is already normalized after some technical problems registered at launch, which TeK reported. According to data from the Ministry of Health, since January more than 17 thousand consultations have been scheduled in health centers and there are more than 38 thousand registered users in the service.
Launched in January, the e-agenda was extended to the five regional health administrations after an experimental period that started in August of last year and that limited the use of the service of making appointments through the Internet to the region of Lisbon and Vale do Tagus.
To access the e-agenda, beneficiaries of the national health service must register on the website with their user number, choosing a password for authentication. They can also use the Citizen Card.
Appointment scheduling is the second interactive service available on the website, after access to information on waiting lists for surgeries.
With the extension of the e-agenda to the whole country, the number of consultations and registered users has grown significantly, which will also have helped to publicize the service, which has since been made. The region of Lisbon and the Tagus Valley is currently the one with the highest number of users, with 41% of subscribers, and also the one where more consultations have been scheduled, almost half of the total.
Speaking to Jornal Público, José Carlos Nascimento, advisor to the Secretary of State for Health for Information Technologies, admits, however, that there is still a learning phase to be overcome, by users and health centers, and is not yet available in the their agendas.